The following CREDIT POLICY is written and adopted to meet Federal and State Credit Laws. Moose River Energy LLC DBA Hall & Smith Heating Service & Fuels will not discriminate in
granting credit on the basis of race, color, religion, or marital status.
ALL BILLS ARE DUE UPON PRESENTATION. All account balances, which are unpaid after thirty (30) days from the billing date, are overdue.
Terms are net 30 days.
CREDIT to approved accounts only. Credit approval is determined via a signed, completed credit application. Upon review of the application, an
approval or denial letter shall be sent within 48 hours.
LATE CHARGES will be imposed on all overdue account balances at the rate of 1.5% per month (18% per annum).
AUTOMATIC DELIVERY is determined by Moose River Energy LLC DBA Hall & Smith Heating Service & Fuels based on credit approval and/or credit history. ALL propane accounts must be on
automatic delivery.
WILL CALL DELIVERY A customer may call when he/she wishes product to be delivered. Moose River Energy LLC DBA Hall & Smith Heating Service & Fuels shall deliver WCA on the next
scheduled delivery day without a delivery charge.
C.O.D. ACCOUNTS require payment before or at the time of delivery. A C.O.D. account must submit a new credit application to be
returned to Open Charge status.
PRE-BUY A customer may pre-buy a specific amount of fuel for a designated price per gallon as described in a Pre-buy
agreement. Payment and the original form must be submitted by the established deadline. Photocopies are not acceptable.
Pre-buy is available to any customer with a zero balance.
BUDGET ACCOUNTS A customer with a zero balance and approved credit may request a budget account. Monthly payment amounts are determined by
estimated usage for a twelve (12) month period and may include a service contract. Accounts failing to remit two (2) consecutive payments will be removed from
the Budget Plan, returned to standard pricing, taken off automatic delivery and placed on C.O.D.
COLLECTION COST shall be added to all accounts. Costs may include, but not limited to, fees paid to the Court, Law Enforcement
Agencies, Collection agencies, Attorney and paralegal fees and every other cost or expense that is incurred to collect accounts that are past
due. Copies of all collection costs shall be provided at the customer's request.
PUMP OUT charge of $120.00 will be charged for removing fuel from a tank.
CHANGE OF OWNERSHIP I/We understand that we must notify Moose River Energy LLC DBA Hall & Smith Heating Service & Fuels in writing and by certified mail of any change in ownership, the
name of business or structure of the business under which credit is established.